> For the complete documentation index, see [llms.txt](https://docs.dmflow.chat/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.dmflow.chat/role.md).

# 角色

* 租戶創建者: 全部都可以做，唯獨無法在真人客服被指派，但仍可以回復客服問題。
* 系統管理者: 等同租戶創建者，但無法使用真人客服
* 機器人編輯者: 可以使用模板、資源、流程等功能
* 機器人分析者: 可以查看日誌，
* 機器人測試員: 可以測試機器人(通常會跟編輯者一起使用)
* 領域管理者: 管理所有領域
* 一般使用者: 可以使用儀表板的使用者。
* 事件管理員: 可以使用機器人推播
* 聊天代理人: 可以被聊天指派的專員


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.dmflow.chat/role.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.